FAQ's
What is your return policy?
Answer: We don't do returns on items that are available on our website. All items are final sale with exception of if there is a problem on our side. More details on this are available if you need to contact us.
How can I track my order?
Answer: Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package on the carrier’s site.
Do you offer international shipping?
Answer: Not at the moment, we are only shipping international when an announcement is made on our website or Instagram. Also, please refer to our Shipping Policy for more information.
What payment methods do you accept?
Answer: We accept various payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
How do I contact customer service?
Answer: You can contact our customer service team via email at support@revolverurbanwear.com or call us at (518) 934-1604. Our hours of operation are Monday to Friday, 10 AM to 5 PM EST.
Can I change or cancel my order?
Answer: You can change or cancel your order within 24 hours of placing it. Please contact our customer service team as soon as possible to make any changes.
What sizes do you offer?
Answer: We offer a range of sizes from XS to XXL. Please refer to the particular item to see if it's even offered for that item.
How do I apply a discount code?
Answer: You can apply a discount code at checkout. Enter the code in the designated field and click "Apply" to see the discount reflected in your total.
Is my personal information secure?
Answer: Yes, we take your privacy seriously and use industry-standard security measures to protect your personal information. For more details, please read our Privacy Policy.
How do I return an item?
Answer: Email support on it.
What should I do if I receive a damaged or defective item?
Answer: If you receive a damaged or defective item, please contact our customer service team immediately with your order number and photos of the issue. We will assist you with a replacement or refund.
How can I subscribe to your newsletter?
Answer: You can subscribe to our newsletter by entering your email address in the subscription box located at the bottom of our homepage. You’ll receive updates on new arrivals, special offers, and more.
Do you offer gift cards?
Answer: Yes, we offer digital gift cards in various denominations. You can purchase them on our Gift Cards page.